Common FAQ

Q:What about your dvds

Identification

We only have one website ITISDVD.com

Creditcard Secure 

       Credit card details will be handled securely to ensure confidentiality

       SSL encryption is employed to ensure sensitive data is protected

Terms & Conditions

          Refunds, returns and replace would be process after converse with customers via email
          
Respond time for customer queries via email(We will respond within a maximum of 24 hours)

Debiting time of the cardholder

The charges will be debited from your debit/credit card in real time,and you will receive a confirm email.

Promise of immediate execution of orders

Two confirming emails would be sent to the customer within 24 hours after receipt of the order

One is from our website,one is from our creditcard gateway 

If the goods are not immediately available, we will informe you to choose the replace

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